We are looking for a
- Is responsible for and manages the entire booking process – from the initial inquiry to the sale, the invoicing and any necessary post-cruise follow-up – for his/her assigned destination;
- Is responsible with the entire Reservations Team for the maintenance for the accurate upkeep of the entire booking system information at all times – including guests information, space availability and agents information;
- Liaises with the Accounts Department for the issuance of correct invoices and any related transactions such as credit notes, refunds, etc.;
- Ensures the transmission of information to the Central Operations Departments and the Local Operations Teams of all the necessary information so that the Operations Teams can deliver an outstanding service to our guests;
- Carries out individual projects in line with the position as instructed.
Skills, competencies and experience
Only candidates with the following skills, competencies will be considered:
- Intermediate to advanced computer skills;
- Excellent command of spoken and written English;
- Organizational skills;
- High level of attention to detail;
- Highly customer service minded;
- Ability to follow process;
- Excellent communication skills;
- Ability to work independently as well as within a team;
- Ability to work with deadlines;
Candidates with the following experience will be preferred:
- 2 years experience working in Reservations or in the Travel industry.
Monday to Friday from 10:00 to 18:00 with extra Saturdays to be worked (with daily pay) based on a rotating schedule from 09:00-17:00 with a 1-hour break.
Please send your resume to firstname.lastname@example.org
Only shortlisted candidates will be contacted