• Siren Fleet Employment

    Siren Fleet


    Diving across Asia & the Pacific – Be Part of Our Success!

Worldwide Dive and Sail own and operate the Siren Fleet of 4 luxury dive liveaboards and the new Master Liveaboards brand.

We offer diving safaris across South East Asia & the Pacific to destinations including Indonesia, the Philippines, Palau and Fiji. Whilst we add Galapagos to our hot list, Truk Lagoon and French Polynesia in 2016!! We are a forward-thinking, service-minded organisation that strives to provide our customers with the highest quality experience possible. We aim to continuously improve our services, standards and the quality of our operations across all of our activities. The quality of our staff is key to our success!

New opportunities await the adventurous......

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We are looking for a

Reservations Consultant

Job responsibilities

  • Is responsible for and manages the entire booking process – from the initial inquiry to the sale, the invoicing and any necessary post-cruise follow-up – for his/her assigned destination;
  • Is responsible with the entire Reservations Team for the maintenance for the accurate upkeep of the entire booking system information at all times – including guests information, space availability and agents information;
  • Liaises with the Accounts Department for the issuance of correct invoices and any related transactions such as credit notes, refunds, etc.;
  • Ensures the transmission of information to the Central Operations Departments and the Local Operations Teams of all the necessary information so that the Operations Teams can deliver an outstanding service to our guests;
  • Carries out individual projects in line with the position as instructed.

Skills, competencies and experience

Only candidates with the following skills, competencies will be considered:

  • Intermediate to advanced computer skills;
  • Excellent command of spoken and written English;
  • Organizational skills;
  • High level of attention to detail;
  • Highly customer service minded;
  • Ability to follow process;
  • Excellent communication skills;
  • Ability to work independently as well as within a team;
  • Ability to work with deadlines;

Candidates with the following experience will be preferred:

  • 2 years experience working in Reservations or in the Travel industry.

Working Hours

Monday to Friday from 10:00 to 18:00 with extra Saturdays to be worked (with daily pay) based on a rotating schedule from 09:00-17:00 with a 1-hour break.

Please send your resume to employment@wwdas.com

Closing date for applications: 1st of November 2016.
Only shortlisted candidates will be contacted

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