3.3.1. Taxes and charges can change or can be introduced without Our influence after Your Booking(s) has been confirmed by Us. If such alterations to taxes and charges are made after the conclusion of the contract (i.e. after receiving confirmation of Your Booking(s) from Us), We can claim a sum from You not exceeding the amount by which the Booking(s) will increase as a result of the change.
Period before departure date when notice of cancellation is received
% of total booking price
2 months or more
2 months – 0 Days
a) Accept the new arrangements made by Us. b) Accept a replacement Holiday from Us of equivalent standard and price, subject to availability. c) Cancel Your Booking(s) and receive a full refund.
5.4.1. Where a change to Your Booking(s) is required for reasons beyond Our reasonable control, We will provide You with a full refund of the cost of Your Booking(s) (less any reasonable costs and charges) except in the event that Your Booking(s) is cancelled due to a named storm or force majeure event as set out in this clause 5. Our liability to You in these circumstances will be limited to the extent of a full refund of Your Booking(s) (less reasonable costs and charges) and We will not be liable for any other costs or expenses You have incurred in connection with Your Booking(s) including but not limited to, travel insurance, additional trips, flights, hotels, transfers with other suppliers or other ground arrangements including car hire.
5.4.2. Events beyond Our control can include, but are not limited to; war, civil commotion, civil unrest, industrial disputes, terrorist activities, natural disasters, fire, flood, adverse or unusual weather conditions; epidemics and pandemics, unavoidable or unforeseen technical issues or supply problems, Government or operational restrictions, sanctions, embargoes, threats to safety (i.e. such as piracy or kidnapping, etc.), operational or regulatory problems.
5.4.3. In the event Your Booking(s) is cancelled due to a named storm in the area that prevents the Vessel from sailing or requires the trip to be curtailed earlier than planned, We will not be liable to provide a refund for the Booking(s) or the unused portion of the Booking(s). You are able to purchase insurance for such an event and are encouraged to ensure this is in place prior to travel. We cannot accept any liability whatsoever or howsoever caused (whether direct or indirect) for loss of the Holiday cost or out of pocket expenses should You fail to do so.
In Our capacity as an Agent, We may introduce You to third party suppliers of Excursions or other Supplementary Services. If You choose to enter into a contract for the provision of Excursions or other leisure services, You do so directly with that third party supplier and You agree that You do so at Your own discretion. As Agents, We are not recommending such third party suppliers and We shall have no liability for the performance of that contract or for the introduction to the third party supplier.
Unless contrary to the Applicable Law(s) or International Convention(s) (which are incorporated into these General Terms and Conditions), We shall not be liable for any loss, damage or similar (whether direct or indirect and irrespective of jurisdiction) arising from Your Booking(s), Holiday or Activities whatsoever or howsoever arising and as set out below:
All Booking(s) and after sales service will be conducted in English.
At the time of Booking(s), You shall provide Us with a name, address, email address and telephone number of the Lead Name.
All enquiries relating to prospective or current Booking(s), as well as after sales service, should be directed to: Worldwide Dive and Sail International Ltd. C/o 10/512 Moo 3 Tambon Vichit Phuket 83000 Thailand