• Siren Fleet Employment

    Siren Fleet

    Employment

    Diving across Asia & the Pacific – Be Part of Our Success!

Worldwide Dive and Sail own and operate the Siren Fleet of 3 luxury dive liveaboards and the new Master Liveaboards brand.


We offer diving safaris across South East Asia & the Pacific to the best dive destinations: Indonesia, Palau and Philippines. Meanwhile, our sister fleet Master Liveaboards completes our hot list with: Bahamas, Bikini Atoll, French Polynesia, Galapagos, Maldives, Papua New Guinea, Red Sea, Solomon Islands, and Truk Lagoon!! We are a forward-thinking, service-minded organisation that strives to provide our customers with the highest quality experience possible. We aim to continuously improve our quality of service, standards and operations across our fleets. Our staff is key to our success! Do you think you have what it takes? Contact us!

New opportunities await the adventurous......

Siren Fleet Employment   Cruise Director
Siren Fleet Employment   Dive Guide
Siren Fleet Employment   Frank Van Der Linde
Siren Fleet Employment   Crew
Siren Fleet Employment   Life Onboard
Siren Fleet Employment   Set Sail With Us

Employment

We are looking for a  

 

Reservations Consultant (Sales & Reservations, Phuket)

Summary

The Reservations Consultant manages bookings for his/her assigned destination and agents. He/she handles the process from first inquiry to quotation and invoicing, together with any post-cruise follow-up. He/she liaises with the Accounts and Operations Departments to ensure that our guests are provided with an outstanding service. The Reservations Consultant reports to the Reservations Manager.

Job responsibilities

  • Is responsible for and manages the entire administration process of a confirmed booking – from initial Sales Consultant handover, book domestic travel and accommodation, and the issuance of correct invoices and any related transactions such as credit notes, refunds, etc.;
  • Is responsible for and manages the entire booking process for his/her assigned agencies;
  • Monitors and responds within 24 hours to new and current enquiries from all destinations related to Siren Fleet and Master Liveaboard cruises;
  • Is responsible with the entire Reservations Team for the maintenance for the accurate upkeep of the entire booking system information at all times – including guests information, space availability and agents information;
  • Ensures the transmission of information to the Central Operations Departments and the Local Operations Teams;
  • Liaises with the Accounts Department for the issuance of correct invoices and any related transactions such as credit notes, refunds, etc.;
  • Carries out individual projects in line with the position as instructed.

Skills, competencies and experience

Only candidates with the following skills, competencies will be considered:

  • Intermediate to advanced computer skills;
  • Excellent command of spoken and written English;
  • Organizational skills;
  • High level of attention to detail;
  • Highly customer service minded;
  • Ability to follow process;
  • Excellent communication skills;
  • Ability to work independently as well as within a team;
  • Ability to work with deadlines;

Candidates with the following experience will be preferred:

  • 2 years experience working in Reservations or in the Travel industry.
  • University degree or minimum vocational diploma

Working Hours

Monday to Friday from 10:00 to 18:00 with extra Saturdays to be worked (with daily pay) based on a rotating schedule from 09:00-17:00 with a 1-hour break.

Although we do not have a position open currently, we would love to hear from you for future opportunities.

Please send your resume to employment@wwdas.com

Only shortlisted candidates will be contacted

Stay informed

Our newsletter keeps you up to date with all the latest news and special offers from across the Worldwide Dive and Sail brands and boats.